Returns & replacements

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Damaged, defective or wrong item

If your order arrives damaged, misprinted, or is not the item you ordered, we'll replace it or refund it at no cost to you. Email info@mauriglobal.com within 30 days of delivery with:

• your order number
• a photo of the item and the issue
• a photo of the shipping label, if the problem is print quality

We'll confirm and arrange a replacement or refund. You usually won't need to ship the faulty item back.

Sizing and change of mind

Because each item is printed to order, we don't accept returns for buyer's remorse or for ordering the wrong size. Please check the size guide on each product page before ordering. If you're between sizes or unsure, email us first — we're happy to advise.

Order changes and cancellations

Contact us as soon as possible after ordering. We can change the size, address or cancel an order only if production hasn't started yet.

Refunds

Approved refunds are issued to your original payment method through Shopify. It typically takes 5–10 business days for the funds to appear, depending on your bank.

Questions

Email info@mauriglobal.com and a real person will help within one business day.